PRIVACY POLICY

FRIZ Sportcoach
Last updated: 30 October 2026

1. Introduction

At FRIZ Sportcoach, your privacy is important.

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit our website, contact us or book our services.

Personal data is handled in accordance with applicable Swiss data protection legislation, including the Swiss Federal Act on Data Protection (FADP).

2. Data Controller

The person responsible for processing personal data is:

Mattia Frigerio
Trading as FRIZ Sportcoach
Independent Professional – Switzerland

Email: info@friz-sportcoach.com
Website: https://friz-sportcoach.com

For questions concerning your personal data or privacy rights, please contact us using the email address above.

3. Personal Data We Collect

Depending on your interaction with FRIZ Sportcoach, we may collect and process:

Name and contact details.
Email address and telephone number.
Information submitted through the website contact form.
Messages and enquiries received through email or WhatsApp.
Booking details, requested services, dates and preferences.
Payment and transaction information required for booking administration.
Technical information associated with website access, including IP addresses, browser information and server logs.

We aim to collect only the personal information necessary for providing our services and managing client relationships.

4. How We Use Your Information

Personal information is used for the following purposes:

Responding to enquiries and requests.
Organising, managing and confirming bookings.
Communicating with clients before, during and after services.
Providing private ski instruction and personal training.
Processing payments and maintaining accounting records.
Maintaining website functionality and security.
Complying with applicable legal obligations.

Personal data is not sold to third parties.

5. Website Hosting and Contact Forms

The FRIZ Sportcoach website is built and hosted using Hostinger.

When you visit the website, technical information may be processed by the hosting infrastructure for website operation, maintenance and security.

Information submitted through the contact form is forwarded to our professional email address and used to respond to your enquiry.

Hostinger may process certain data in accordance with its contractual obligations and applicable privacy requirements.

6. Email and WhatsApp Communications

You may contact FRIZ Sportcoach by email or WhatsApp.

Information voluntarily shared through these communication channels is used to respond to enquiries, organise bookings and provide requested services.

WhatsApp communications may involve processing by WhatsApp and its associated service providers, potentially including processing outside Switzerland.

For information about how WhatsApp handles personal data, please refer to its privacy policy.

Clients who prefer not to communicate through WhatsApp may contact us by email.

7. Google Business Profile

FRIZ Sportcoach uses or may use Google Business Profile to make its services easier to find online and allow clients to share reviews.

When you interact with our Google Business Profile, including by posting a review, Google may process personal information under its own privacy policy.

Information voluntarily shared through reviews or direct communications may be used to respond to client feedback and manage our professional online presence.

8. Cookies and Website Technologies

The website is built using Hostinger Website Builder with standard settings.

Cookies and similar technologies may be used where necessary for website functionality, security or the operation of integrated services.

If additional analytics, advertising or tracking technologies are introduced, this Privacy Policy will be updated accordingly.

Where required by applicable law, visitors will be provided with appropriate information and consent options.

9. Health-Related Information

Health-related information is not collected through the website contact form as part of the standard booking process.

For personal training services, relevant health or fitness information may be collected separately during an in-person consultation.

Such information is treated as sensitive personal data and handled with additional care.

Where health-related information is collected, clients will receive a separate privacy notice or declaration explaining the purposes, handling and protection of this information.

10. Sharing of Personal Data

Personal information may be shared with third-party service providers where necessary for the operation of our services, including website hosting, communications and payment administration.

Data may also be disclosed where required by applicable law or competent authorities.

Personal information is shared only where there is an appropriate purpose and in accordance with applicable data protection requirements.

11. International Data Transfers

Certain technology and communication service providers may process or store personal information outside Switzerland.

Where personal data is transferred internationally, FRIZ Sportcoach will comply with applicable Swiss data protection requirements and implement appropriate safeguards where necessary.

12. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

Booking and accounting records may be retained for the periods required under Swiss law.

Other personal information will be deleted or anonymised when it is no longer required, subject to applicable legal retention obligations.

13. Data Security

FRIZ Sportcoach takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no electronic communication or data storage system can be guaranteed to be completely secure.